Is anyone else here afraid to use the safety escort? First of all, most of the time the escort picks you up in a police car (embarassing). Second, I have heard numerous people complain that the dispatcher or the driver was rude to them or acted overly annoyed at having to pick them up. Thirdly, the escort is supposed to come quickly. But in my experience, it can take up to twenty minutes to arrive. Lastly, I have heard that in general men do not use the escort service. This could be due to embarrassment, a male sense of self-sufficiency, and also the less perceived risk of rape and attack of males.
I used the escort service twice in my three years here. The first time, the dispatcher acted very angry at me on the phone. The escort took about 20 minutes to arrive, but the man driving the car was very pleasant. The second time, the dispatcher was great but the driver was very rude. The driver in fact refused to acknowledge my presence at all.
If people are afraid or embarrassed to use the safety escort, the service is not really doing its job. I have heard of schools that have a continuous shuttle that circulates campus all night long. These situations seem to work out better because more people use the shuttle and it does not require a phone call.
Please share your experiences with the escort services and any ideas for improving the service here at Tufts. Thanks!